Crusade Claims Examples

- The case relates to a gentleman, who had been told by his employers that he would receive a certain amount of pension per annum at the age of 65. As his membership of the scheme was only 4-years, it transpired from correspondence from the pension trustee that he would be entitled to a pension considerably less than the amount previously advised. Payout: ongoing claim, estimated payout £45,000 with £8,000 legal costs.
- The claimant is a corporate law firm. The case relates to a complaint made against the trustees. The claimants were claiming a breach of the pension regulations during the process of revising a pension scheme booklet. Payout: £20,000 with £2,000 legal costs.
- The claimant is a manufacturer. The case relates to a complaint made by an actuarial consultancy on behalf of one of the claimant's former employees, who had applied to the trustees for early retirement. The employee inferred from correspondence from the trustees that he could retire at 60 without any early retirement penalty on his company pension plan. However, the trustees claimed that they had not actually implied this in the correspondence. Payout: ongoing claim, estimated payout £10,000 with £12,000 legal costs.
- The claimant is a large clothing manufacturer. The case relates to the fraudulent hacking of the employer's database system which held all the pension records. A number of records were altered and money transferred into several overseas bank accounts. The trustees only became aware of the fraud when a scheme member wrote to them enquiring about her benefits. Whilst the trustees were not directly at fault for the fraud, the scheme still had to reinstate the member's benefits in full. Payout: £3,200,000 with £85,000 legal costs.
- The claimant was an event organiser. The trustee/employer believed the scheme rules allowed them to reduce pensions in payment which they proceeded to do. A member subsequently complained to the ombudsmen that they were prohibited to do this. The Ombudsmen ruled in the members favour. This led to a class action from other pensioners. Payout: £6,500,000 with £60,000 legal fees.
